When you provide your personal information, this will be held on a secure server. We will ask for your consent to use that information for the provision of services and changes to your consent can be made at any point. See “Controlling Your Personal Information Preferences” below, for full details. The Usher Hall, Edinburgh may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Access to our website is free and anonymous. Visitor's personal details will not be recorded unless they choose to submit their data in an online form or email.
The Usher Hall, Edinburgh is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then it will only be used in accordance with this privacy statement.
We may collect the following information during the course of a transaction:
Contact information including, address, telephone number and email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
What we do with the information we gather
We use this information to understand your needs and provide you with a better service. Also, we may use the information to improve our products and services, or to customise the website according to your interests.
Promotional activity relates to us contacting customers regarding forthcoming events. When you set up an account with us you will be given three options regarding the management of your data with respect to this activity. For each activity, you can opt in or opt out:
If you opt in to this activity, the Usher Hall or promoters may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the mailing address which you have provided. From time to time, we may also use your information to contact you for market research purposes.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. If you opt in to this activity, your personal information may be used to send you promotional material about third parties which we think you may find interesting. This material may come from Usher Hall or directly for the third party organisation.
Should an event you have booked tickets for be cancelled or rescheduled, we will contact you even if you have opted out of all of the above categories.
You may change your preferences at any time by writing to us at the Usher Hall or emailing us at firstname.lastname@example.org. You can also, telephone us and change these setting on your online account.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Usher Hall, Lothian Road, Edinburgh EH1 2EA. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies are files sent by web servers to web browsers, and stored by the web browsers.
The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.
There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.
Most browsers allow you to refuse to accept cookies.