RSNO Strauss & Mahler Four - CANCELLED

This is an archive of past events. If you want to book for future events click here ??

Please see the following statement from the RSNO:

The safety of our audience, supporters, musicians and staff is of the utmost importance to the RSNO. In response to the unprecedented situation created by the Coronavirus (COVID-19), and in line with advice from the Scottish Government concerning mass gatherings and events, the RSNO has cancelled this performance.

Refunds -
Ticketholders will be refunded the cost of their tickets by the original payment method. Please note, you do not need to return your tickets or contact the Box Office to enable your refund. Please allow the Box Office time to process your refund. 

************

If you booked by phone or online:
Your transaction will be refunded automatically.  We aim to process these refunds within 10 working days.

If you booked by Standing Order:
The RSNO will be in touch to arrange your refund.

If you booked by:

Cash
Cheque
Box Office Counter card payment with chip/pin machine or contactless
Exchange (your ticket was exchanged from another concert)
It is not possible to automatically refund these payments (normally, customers would contact us with card details to progress this refund). Given the closure and security procedures around such transactions, this is not a process that we can transfer to the team working from home. 
As soon as the restrictions on non-key workers are lifted, we can restart this activity and will make the refunds a priority.

Should you need to contact us please email customer.enquiries@usherhall.co.uk and we will try to answer you as quickly as possible.

We apologise that we are unable to provide a full service at this time and thank everyone for their patience and understanding as we try to navigate this difficult and sad time.

Stay Safe.