8:00pm, Saturday 04 July 2020
Please see the following statement from the promoter:
“We are very sorry to announce we have had to cancel our Summer Celebration tour. Of course the health and safety of our fans is paramount, and as the Covid-19 situation continues we understand that performing for you this June and July is not going to be possible. All tickets will be refunded from your point of purchase. We are absolutely gutted, but we will back as soon a possible.”
If you booked by phone or online:
Your transaction will be refunded automatically. We aim to process these refunds within 10 working days.
If you booked by:
It is not possible to automatically refund these payments (normally, customers would contact us with card details to progress this refund). Given the closure and security procedures around such transactions, this is not a process that we can transfer to the team working from home. As soon as the restrictions on non-key workers are lifted, we can restart this activity and will make the refunds a priority.
Should you need to contact us please email firstname.lastname@example.org and we will try to answer you as quickly as possible.
We apologise that we are unable to provide a full service at this time and thank everyone for their patience and understanding as we try to navigate this difficult and sad time.
Usher Hall Box Office
Tickets £41.80 | £36.30 | 31.90 (prices include 10% Booking Fee)