In the light of the pandemic and advice from the Government, the Usher Hall and our partner venues, the Assembly Rooms, Church Hill Theatre and Ross Bandstand, are now closed to the public until further notice.

There is also no counter or telephone service until further notice.

Please see here for further information.


Front of House Manager, Usher Hall, Edinburgh

Entering the building

Level access: Ground floor access is at the main Cafe Bar and Box Office entrance on Grindlay Street with lifts to all levels. 

Wheelchair accessible spaces available: There are 12 wheelchair accessible spaces (Stalls x 10, Grand Circle x 2). Please advise the Box Office at the time of booking if you require one of these.  Assistance dogs are welcome.

Hearing aid users: There is a loop system in the hall.  Switch your aid to the 'T position access this facility. 

Access details

The Stalls are fully accessible with accommodation for up to 10 wheelchairs. The Grand Circle foyer is accessible for wheelchair users, with accommodation for 2 wheelchairs. The stalls bar area is not fully accessible, however staff are available to assist with drinks orders. The Upper Circle foyer is wheelchair accessible, however there is no accommodation for wheelchairs in the auditorium at this level. The Upper Circle is not suitable for those with walking difficulties or vertigo.


Concession prices are only available for certain performances. Please ask when you book or check online for details. We cannot offer online booking for wheelchair spaces at this time. Please call the box office on 0131 228 1155.


Disabled people who hold a valid blue badge can park for free and spaces are located across from the Royal Lyceum Theatre in Grindlay Street and in Cambridge Street outside the Traverse Theatre. Blue badge holders can also park in pay and display with no time limit and can also park on single and double yellow lines (subject to some constraints).

If you are arriving by taxi or being dropped off at the venue, we recommend you use Grindlay Street, which is adjacent to the level access podium.​