Accessibility statement for Usher Hall
This accessibility statement applies to the Usher Hall website.
This website is run by Un.titled. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. Please note there may be a small charge for this service.
- email email@example.com
- call 0131 228 1155
We’ll consider your request and get back to you in 5 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the team using the details provided above.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
[Note: if your organisation is based in Northern Ireland, refer users who want to complain to the Equalities Commission for Northern Ireland (ECNI) instead of the EASS and EHRC.]
Contacting us by phone or visiting us in person
You’ll find level entry to the ground floor on the Grindlay Street side of the building’s new wing, and lift access to all levels of the hall. There’s a loop system in place for hearing aid users (switch your hearing aid to the T position) and assistance dogs are very welcome. Further details can be found here https://www.usherhall.co.uk/your-visit/access or if you need extra support call the team on 0131 228 1155.
Technical information about this website’s accessibility
The Usher Hall is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services. By the end of September 2020, we plan to fix these.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
Preparation of this accessibility statement
This statement was prepared on 09.09.20. It was last reviewed on 23.09.20
This website was last tested on 09.09.20. The test was carried out by Un.titled.
The whole site has been tested, using the following audit tools: