Last Updated: 29th August 2021

Please contact us if you have a query, the best way to contact us is by emailing us at  Please include your booking reference and a contact telephone number.

As we reopen, the physical health and mental wellbeing of those who work at the Usher Hall, will be a priority.  Therefore, we are implementing a phased reintroduction of our services. 

A limited telephone service will reopen from 30 August from 10am – 2pm. You can reach us on 0131 228 1155 during this time.

Our counter service will not be open in September during the day.

On performance days our counter will be open 1 hour before the doors open.  Staff numbers will be reduced, therefore please book tickets in advance or contact us regarding any issues prior to attending the event.